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Flexible Solutions Blog

Flexible Solutions has been serving the Griffith area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Businesses Need to Use Automation to Adapt

Businesses Need to Use Automation to Adapt

Let’s be real. For most small businesses during this period, it’s been extremely difficult.  If you were somehow able to sustain operations during this time, you most likely had to make some serious alterations to the way that you normally do things. Today, we’re going to take a look at some of the technologies that you probably already have, and how you can change the way you use them to benefit your business as concerns spike over COVID-19. 

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What Are the Most Important IT Solutions for an SMB?

What Are the Most Important IT Solutions for an SMB?

While all a business’ technology solutions are important, some are bound to take priority over the others, especially when certain ones become an industry-wide focus. A recent survey evaluated the top concerns of small-to-medium-sized businesses for the coming year. The results of the survey identified a few telling trends regarding the priorities that SMBs hold now, and for good reason.

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Why Your Business Needs a Social Media Presence Right Now

Why Your Business Needs a Social Media Presence Right Now

Businesses around the world now find themselves in a situation unlike what most have ever seen. With so many trying to keep their distance from one another, many workplaces have deemed it necessary to close down for the time being or to operate remotely in order to reduce the risk they present to their clients and customers… but it isn’t as though these clients and customers are going to expect radio silence from these businesses.

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Cutting Costs Doesn’t Mean Sacrificing Support

Cutting Costs Doesn’t Mean Sacrificing Support

If you’re trying to minimize your operating costs to improve your budget, it is important to keep in mind that sacrifice isn’t your only option. Instead, you also have the option of streamlining and minimizing some of your larger expenses by enlisting a managed services provider and the more sustainable business model we adhere to.

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Your Business Processes Are Everything

Your Business Processes Are Everything

The word “procedure” can easily be perceived in a negative light nowadays. It just sounds so… rote… compared to the exciting and dynamic buzzwords that so many “thought-leading, influencing, social media innovators” today toss around. Now, we don’t mean to disparage these personalities - we just want to emphasize that these innovations rely on a foundation to support them, and these foundations are based on business procedures and processes.

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Tip of the Week: Extend Your IT Budget

Tip of the Week: Extend Your IT Budget

Budgeting for your technology can be pretty difficult. You never really know when some problem is going to present itself and cost your business an arm and a leg. Since you can’t always see what’s coming, saving money when you can is important. Let’s take a look at a few ways that you can save money on your business’ IT.

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Small and Medium-Sized Businesses Need to Prioritize Data Management

Small and Medium-Sized Businesses Need to Prioritize Data Management

For the small business, being more efficient with resources can make a massive difference. In fact, it can be the difference between organizational sustainability and organizational failure. The bottom line is that, no matter how big or small they are, today’s businesses need to be smarter to compete. As a result, some businesses have begun to utilize data management platforms (DMP) in order to put themselves in a better position to understand their business, their market, and their customers. Let’s take a look at the DMP, and how it works to help businesses like yours be more effective.

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How IT Benefits a Small Business’ Growth Potential

How IT Benefits a Small Business’ Growth Potential

When we discuss our service offerings, we understand that it can all seem like a little much, especially to the small business that - up to this point - has never needed all these fancy solutions to operate effectively. However, there are a few considerations that the business this scenario applies to needs to account for. For instance, is it certain that these solutions are unnecessary?

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Outsourced Project Management: A Good Option for Small Businesses

Outsourced Project Management: A Good Option for Small Businesses

Small businesses often have to rely on different means to achieve the same level of project management as enterprises. This is due to the demands of project management being significantly different in scope, but also the way that your company implements new technology solutions. Instead of worrying about the specifics of project management, you can outsource these responsibilities to a managed service provider.

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Unpaid Invoices are a Major Problem For SMBs

Unpaid Invoices are a Major Problem For SMBs

While many different people open businesses, the primary reason that they all do so is to make money. A positive cash flow is essential if the business is to generate funds that support a cause or provide a decent living. However, to collect this cash flow, a business must have their invoices returned. As it happens, this doesn’t often occur in a timely manner.

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House of Representatives Makes Moves to Support Small Business

House of Representatives Makes Moves to Support Small Business

Without competition, there would not be businesses. However, this competition needs to be fair in order for small businesses to embrace new opportunities that arise. A U.S. bill that allows for both of these goals has passed in the House of Representatives and will be voted on in the Senate.

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What Effect Could Artificial Intelligence Have On Your Business?

What Effect Could Artificial Intelligence Have On Your Business?

Artificial intelligence is becoming more and more accessible to businesses of all sizes. In fact, it is swiftly becoming apparent that businesses that aren’t actively considering how to leverage AI in their processes are doing themselves a disservice.

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The 6 Most Common Technology Issues Faced By SMBs

The 6 Most Common Technology Issues Faced By SMBs

While news sources might lead the layman to believe that most issues facing the typical SMB come from cyber criminals lurking online, the reality is far less dramatic. However, this misconception makes these issues no less serious, and still things to prepare for. Let’s review some of the most common causes of technological issues in the office environment.


  1. Lack of Strategy and Compatibility: When two high-ranking decision makers aren’t on the same page, troubles typically ensue. Simply put, sometimes the goals set by administration don’t match up with those of IT, and vice versa. This situation can often prolong the time projects can take, or throw the entire project into disarray.

  2. BDR Shortcomings: The worst time to consider what to do in the face of a data disaster is after one has struck your business. However, many small businesses are neglectful in their precautionary preparations, assuming that the chances of disaster are too low to make an investment into a backup and data recovery solution. While this might save them in the short term, they jeopardize their financial future by exposing their business to the expensive repercussions of a data disaster.

  3. Unknown Root Causes: In IT, it is not uncommon for a minor issue to be indicative of a much larger, more problematic concern. It is also common for these larger concerns to go unnoticed as the minor side effect is repeatedly resolved without any further digging. As a result, the larger concern may be more difficult to resolve when it eventually is noticed, causing a much larger drain on a company’s resources.

  4. Waiting for an Issue to Occur: While there is wisdom in the motto, “if it ain’t broke, don’t fix it,” it simply doesn’t apply to a business’s technology. Proper care and maintenance can help prevent critical issues. Many issues of this type demand total attention from your staff and prevent productivity until they are resolved, most likely at a much higher cost than it would be to simply prevent them.

  5. Legitimate Security Issues: Even though there are far more ways for things to go wrong due to internal complications, no business can disregard the threats that are lying in wait to snatch sensitive information once the opportunity presents itself. Yet many small businesses are lax in their security solutions, assuming that their size will prevent them from being targeted. However, their lack of adequate protections allows viruses and malware to do their worst with ease, as cyber criminals have no problem with snagging low-hanging fruit.

  6. Troubles for Users: If the technology that employees use to complete their work can no longer provide the operability that their responsibilities require, a business will feel the results. These results usually take the form of decreased employee productivity, morale, and time well spent.

Clearly, while the threats posed by malicious entities online shouldn’t be underestimated, these common issues can not be ignored if a business wants to stay in business. However, by setting a standard for your daily operations to follow, you can keep your company from being tripped up in these issues.

Flexible Solutions can help. We have considerable experience in helping businesses take the necessary steps to circumvent these issues, preventing downtime and lost productivity. Give us a call at 02 6969 0333 to learn more.

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Having a Network that’s Tested Guarantees You’ll Overcome Any Disaster

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Why SMBs Need to Move Away from On-Premises Computing

b2ap3_thumbnail_cloud_server_400.jpgMost small and medium-sized businesses aren’t new to IT. For the past 15 years or so, SMBs have been attempting to keep up with their larger competitors through the implementation of technology systems. They’ve instituted computing systems from servers to workstations to mobile devices, peripheral technologies like fax machines and copiers, “state of the art” networking technology, and all other sorts of tech, just trying to keep a leg up on their competition.

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Why We’re Cautiously Optimistic about Using Mobile Devices at Work

b2ap3_thumbnail_mobile_device_management_400.jpgAs expected, mobile technology is a consistent part of daily business operations for many companies around the world. Employees love taking advantage of the mobility these devices offer, making their home office just as useful as their in-house workstation. However, a mobile device management solution needs to be strictly adhered to in order to optimize security and guarantee that a stray smartphone doesn’t expose your data to unexpected eyes.

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Tip of the Week: 3 Easy Ways to Connect Your Business with Your Community

b2ap3_thumbnail_is_your_community_involved_400.jpgIt’s important for a business to be connected with their community. Even if you have a global market, it’s still important to invest in the city you’re headquartered in. It’s where you and your employees live, and if you can build relationships and connect with other organizations in your community, only good things can come from it.

Here are three easy ways your business can become more involved and respected within your community.

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Small Businesses Need an Intranet

b2ap3_thumbnail_intranet_400.jpgAs a small business owner, you enjoy the ability to operate quickly when action is needed. You appreciate the ease of communication within your office, and you can get things accomplished simply and efficiently. At least, that's the goal; maybe things aren't so smooth. One way to fix that is by integrating an intranet into your workplace.

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Meet the Tech Team

b2ap3_thumbnail_Luke-Pietroboni_400.jpgName: Luke Pietroboni
Position: Service Technician
Time with Flexible Solutions: 3 Years
What I love about my job: Repairing computers and solving peoples frustration with IT
Interests outside of work: Watching Movies playing video games and spending time with Family and friends
My favourite technology is: Smart Phones. Being able to check my emails, weather and even do online shopping through one device is awesome.
In 10 years time I'm going to be: Managing my own team of technicians under 3C.
Did you know? 247 Billion email messages are sent every day and 81% of them are pure spam.

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3 Ways We Help Assess Your Assets

b2ap3_thumbnail_asset400.jpgUpgrading your network and shopping for new technology can be a daunting task. Technology is expensive and it's an investment that will help your business grow, but that's only if you purchase what you need. A poor technology purchase can actually be a budget buster. To maximize your new technology purchases, it's worth it to partner with IT professionals.

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