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Flexible Solutions Blog

Flexible Solutions has been serving the Griffith area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Much TLC Does Your IT Need?

How Much TLC Does Your IT Need?

Technology is a requirement in today’s businesses - but just having technology isn’t nearly enough. You need to make sure that you are performing the proper maintenance activities as well, to prolong the useful life of your solutions. Here, we’ll review a few basics to keeping your technology solutions ready for your use… and how we can help with that.

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Help Desks Help Remedy the Following IT Problems

Help Desks Help Remedy the Following IT Problems

Downtime is a major problem for businesses, and it’s largely a result of technology taking over the workplace. Since many jobs rely on technology to be done properly, it stands to reason that broken-down technology can pose a considerable issue for businesses--not to mention the costs that are associated with downtime and maintenance. A help desk can alleviate some of the pressure that the average employee feels as a result of relying on technology in the workplace.

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Remote Maintenance Can Severely Reduce Downtime

Remote Maintenance Can Severely Reduce Downtime

Every time something goes terribly wrong, and you are left assessing the damage of some seemingly unfortunate situation, you typically find that by taking a bit of time preparing for the worst would have kept you from the disaster you are just now dealing with. Those small acts are what we want to talk a little bit about today, because they can save your business.

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What is Managed by a Managed Service Provider

What is Managed by a Managed Service Provider

Businesses have a lot of technology to manage. While some organizations have an in-house IT department to manage it, many small businesses are limited due to location factors, budget concerns, and countless other variables. In the past, organizations would turn to break-fix IT management for all of their technology issues, but trends in IT maintenance have given rise to a more popular and more sustainable way for small businesses to get the technology maintenance and management they need.

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If You’re Struggling Due to Cash Flow, You Aren’t Alone

If You’re Struggling Due to Cash Flow, You Aren’t Alone

Between you and me, how is your business doing financially? If you answered with something along the lines of “not great,” you are certainly not alone. Cash flow is an issue for businesses all around the world, as a recent report from Intuit makes all too clear.

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3 Reasons You Want Experts Handling Your IT

3 Reasons You Want Experts Handling Your IT

For a moment, I want you to stop and consider something: Who do you turn to when your business’ toilets suddenly stop working? Who do you call for when the lights stop working? Most likely, an expert… so if you turn to the pros for these needs, why would you do anything different for your IT?

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What Exactly Do We Mean by “Managed” Services?

What Exactly Do We Mean by “Managed” Services?

Managed services - what are they? The short answer, other people managing the IT systems that you rely on every day to be productive and accomplish your tasks. In essence, they are a freedom from dealing with the troublesome and time-consuming parts of leveraging technology. You may have heard this much about managed services before, but have never been given a deeper understanding of what they entail. That is precisely what we aim to accomplish below.

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What Makes Managed Services Worth It?

What Makes Managed Services Worth It?

Most modern businesses depend on technology in at least some capacity, whether it’s for productivity, efficiency, or even security purposes. Without access to important data and applications, your business is a shell of its former glory. This is why it’s so important for businesses like yours to implement managed IT services. It certainly beats having untrained employees maintain your crucial computing systems!

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Do You Know All the Things an MSP Can Do?

Do You Know All the Things an MSP Can Do?

It’s a fact that most businesses today are rolling out technology as a part of their strategic plan to improve productivity and make their business more efficient. The more technology your organization relies on, the more crucial it is to get comprehensive IT support for that IT.

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How Does Your IT Stack Up to These Standards?

How Does Your IT Stack Up to These Standards?

Selecting a managed service provider should be like selecting any employee. You need to make sure that your expectations are going to be fulfilled, and that your selection will be there when you need them to be. However, the criteria you examine your potential IT service provider by should be a little different than how you evaluate your other prospective team members.

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4 Benefits You Won’t Believe About Managed IT

4 Benefits You Won’t Believe About Managed IT

How does your organization manage its mission-critical technology solutions? We know that most small businesses have some sort of trouble with this topic, either due to budget constraints or a lack of personnel. Either way, we know that there is a better way to manage your business’ technology, and it’s all thanks to an approach called managed IT services.

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What Makes Managed IT the Best Option?

What Makes Managed IT the Best Option?

Who would you rather hire--an employee who comes in late, after your systems have encountered an issue, and takes twice as long to fix them as he said, or an employee who was ahead of the game, and managed to avoid issues before they influenced your business? This scenario is precisely the same one that you encounter when you weigh a break/fix IT provider against a managed service provider.

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Your Computer's Infected... What Do You Do Next?

Your Computer's Infected... What Do You Do Next?

It’s one of the most commonly-known computer issues: infection. There are plenty of threats out there that could potentially take hold of your PC. The question is, do you know how to proceed if one does? This blog will go into just that.

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Would You Rather: Maintain Your Technology, or Accomplish a Business Goal?

Would You Rather: Maintain Your Technology, or Accomplish a Business Goal?

How much time does your business waste on managing its own technology services? This includes maintaining your email solution, upgrading and managing your desktop infrastructure, and keeping your network secure from both internal and external threats. We would understand if you said that you don’t have time to both run your business and its technology, but we are of the firm belief that you shouldn’t have to choose one over the other.

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3 Ways Managed IT Keeps Your Business in Business

3 Ways Managed IT Keeps Your Business in Business

In the natural course of doing business, an owner/operator will have to face many difficult situations, but none of these situations are as difficult as asking them to determine whether or not to close the doors of the business for good. Many problems could cause a business to fail, but it has to hurt the failing owner a little more when the solution for the problem was not only within his/her reach, it was affordable.

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Equipping Employees to Resolve Their PC Issues Has Never Been Easier

Equipping Employees to Resolve Their PC Issues Has Never Been Easier

It’s a far too common scene in businesses: an employee is working on an important project when their workstation starts acting up. Flustered, they call in the IT department, but they won’t be able to make it up to them for an hour at least. So, what’s a worker to do? Just sit there and wait? With a Help Desk solution, this wouldn't be an issue.


A business’ critical operations aren’t something that can be casually postponed. Therefore, any issues that present themselves must be attended to as quickly as possible in order to avoid wasted time and lost productivity. A Help Desk solution allows an employee to call in the cavalry, so to speak, the moment something begins to go wrong.

Once the employee contacts the help desk representative, the underlying issue can be identified, rooted out, and resolved. This can all be accomplished without disturbing other members of the business. The employee’s coworkers will not need to be disturbed by a member of the IT team coming up to troubleshoot the problem, and IT will have one less distraction from their innovating responsibilities to deal with this problem.

Finally, the employee will be able to return to their work much more quickly and easily than they would otherwise--minimizing the effects of the issue on all fronts.

If a comprehensive Help Desk solution sounds like it would be a welcome addition to your support, let us know! Reach out to us at 02 6969 0333 for more information today.

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Want the Best IT Support? You Need Exceptional Availability

Want the Best IT Support? You Need Exceptional Availability

When your technology breaks down, can you rely on your IT provider to be there in a moment’s notice? What if you need someone to talk you through a troubleshooting procedure? During the weekday you expect them to be available, but what if you’re burning the candle at both ends over a weekend to finish an important project? Furthermore, your office might be closed, but your IT infrastructure still needs to be attended to.

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3 Ways to Give Your IT Department the Boost They Need

3 Ways to Give Your IT Department the Boost They Need

If you have an internal IT department, chances are that they’re functioning in a similar manner to a help desk team. They provide technology support for your less-adept employees, or those who encounter errors that they’re unable to resolve. Chances are that your IT department could use a hand every now and then, so here are a few ways you can lighten their help desk workload to free up time for more efficient purposes.

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Having a Network that’s Tested Guarantees You’ll Overcome Any Disaster

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We Debunk 3 Common Myths of Managed IT

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      Flexible Solutions is proud to announce the launch of our new website at www.flexiblesolutions.com.au. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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